June 11, 2024
JW Marriott Nairobi Review
Pam
Before our recent African Safari on credit card points and miles (that didn’t happen), we were supposed to spend a couple of nights at the JW Marriott Nairobi. We used 37K Marriott points/night for this hotel, which has an average cash price of about $300-$350/night. We still stayed at this hotel before we left Africa after our safari was canceled.
Location of JW Marriott Nairobi
The JW Marriott Nairobi is a new hotel located in the Westlands area of Nairobi, where many affluent homes are found. It is also directly across from the Westlands Mall.
Security is strong at this hotel, with guards who allow limited access and a security checkpoint as you enter. After our visit to the island of Mauritius, we arranged transportation to the airport from Welcome Pickups for about $20 USD.
Our Room and the Hotel’s Decor
I knew I would love this hotel the minute I walked into the door. It has modern, minimalist decor in neutral white, beige, brown, and black colors with colorful African accents. It was a vibe that I connected with. Additionally, it still has that “new” smell. Even the hallways were beautiful.
The JW Marriott Nairobi lobby.
Even the elevator area was gorgeous!
We were upgraded to a lounge access room on the 22nd floor with amazing city views. Again, the room was tastefully decorated with a gorgeous bathroom with a soaking tub, shower, and modern feel.
We enjoyed the tastefully decorate room at the JW Marriott Nairobi.
Check out this gorgeous bathroom!
This was our city view of Nairobi from our window.
A welcome amenity with a note recognizing our Platinum Elite status was in the room.
Service at the JW Marriott Nairobi
The JW Marriott Nairobi shines in service. Everyone was so happy to greet and serve us. Their smiles were welcoming, and they seemed joyful working at the hotel. Everyone, from the front desk to the restaurant servers, could not have been kinder or more welcoming.
They aimed to make you feel appreciated and welcome to the hotel and their country. They were also very proud of their new, modern workplace.
Dining at the Hotel
The first night, we ate at the Hudson Tavern Bar and Grill. It was very good, although our food took a while to arrive.
Breakfast was a complimentary buffet at their Myna Restaurant, and there was an expansive selection, including an omelet station. We also ate there the second night, and I had to personally compliment the manager on the food—it was exceptional. There were so many choices, from a seafood station to a pasta station to many Indian selections. And it was all delicious. There is an Asian restaurant and an Indian restaurant opening soon.
The breakfast and dinner buffets at the Minya restaurant were incredible.
We also had access to the club lounge on the 24th floor, where a smaller breakfast was served each morning, appetizers and beverages in the evening, and some snacks and beverages all day long. It was a beautiful setting with gorgeous city views.
Late-night treats in the club lounge.
Other Amenities
My husband used the fitness facilities daily. There is also a swimming pool on the level, and a spa will be opening shortly.
My husband enjoyed the fitness center.
We didn’t have time to use the pool area, but it was very nice.
Bottom Line
The JW Marriott Nairobi has risen to the top as one of my favorite Marriott hotels to date. It is modern and beautifully decorated, and the service is top-notch. When we return to Nairobi to complete our missed safari, we will definitely choose to stay here again.
Related Posts
Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. American Express is a Travel Mom Squad advertiser, but we always show the best public offer even when we don’t earn a commission. Terms Apply.
Leave a Reply
Advertiser Disclosure: Travel Mom Squad has partnered with CardRatings for our coverage of credit card products. Travel Mom Squad and CardRatings may receive a commission from card issuers. This compensation may impact how or where products appear on this site. Travel Mom Squad has not reviewed all available credit card offers on this site.
Editorial Note: Opinions expressed here are author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.
be the first to comment
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.