Impression Moxché by Secrets — A Luxury Stay on Points

Alex

Jess and I recently returned from an incredible stay on points at Impression Moxché by Secrets. We spent three nights and lived a life of luxury with beautiful accommodations (including an ocean-view room complete with a soaking tub on the balcony 🤯), all the food and drinks we could ever want, rooftop pools, and a butler to offer a variety of services (more on that later.) Keep reading to get all the details on this incredible adults-only, all-inclusive, resort plus how to use points to stay here!

 

Impression Moxché by Secrets Overview

Impression Moxché by Secrets (which I’ll just call Impression Moxché from here on out because that’s a mouthful) is located in Playa del Carmen, right on the beach. The resort opened in 2022 and definitely feels new and modern.

As I mentioned above it’s an adult’s-only, all-inclusive resort. Adjacent to Impression Moxché is Secrets Moxché Playa Del Carmen. The two resorts share a lot of the same common areas but as an Impression guest, you get access to exclusive restaurants and pools, plus you get a butler. Think of Impression as an exclusive resort-within-a-resort. As you can see in the resort map below, the Impression building is closer to the beach than the Secrets Moxche building.

Secrets Moxché resort map

Map of Secrets/Impression Moxché

 

Getting the Hyatt Points

Impression Moxché is a Hyatt category F property which means off-peak dates are 42K points/night, standard pricing is 50K points/night, and peak pricing is 58K points/night. Secrets Moxché is a category E property so you are looking at 35K points/night, 40K points/night, or 45K points/night.

This might seem like a lot of Hyatt points but remember this is a luxury property and all food and drinks are included! Also, an equivalent Marriott or Hilton property will easily cost you at least double or triple this.

If you want to save on points you could totally stay at Secrets Moxché and have an amazing vacation. It’s a beautiful property in its own right. But, after staying at Impression I can’t imagine going back and not staying there again! The exclusive pools and restaurants are enough to make me pick Impression every time.

To get the points for a stay at either Impression Moxché or Secrets Moxché we recommend getting some Chase Ultimate Rewards and transferring them to Hyatt.  Here are a few options:

Keep in mind you’ll need to transfer the points from your Ink Cash or Unlimited to your (or another member of your households) Sapphire Preferred, Reserve, or Ink Business Preferred and then from there can transfer to Hyatt. Additionally, you can get our free Ultimate Guide to Hyatt to see even more ways to earn Hyatt points.

 

Getting to the Impression Moxché Resort

Jess and I flew into Cancun International Airport (CUN). We arranged private transfers to and from the resort via USA transfers. Airport transfers are not included in your stay, so you’ll need to arrange transportation through the resort or through another third party. USA Transfers was punctual and the drivers were friendly.

 

Impression Moxché Rooms

When we arrived at the resort we were given a brief tour and then taken to the Impression building. Here, we met with a concierge who took us straight to our room to complete the check-in process. Thanks to Hyatt Globalist status, we were upgraded to a room on the 7th floor with an incredible view of the ocean and the property.

Our room was very spacious and included a seating area with a couch, a king bed, plenty of closet space, a double vanity in the bathroom, a larger shower and a separate soaking tub, and a separate space for the toilet. Our large balcony was complete with another soaking tub and plenty of seating. One of our favorite things in the room that both of us had never seen before was a special closet-looking space by the door that room service could access from the outside to drop off and pick up our food. Genius idea!

Impressions Moxche guest room

Our home for the weekend

 

impressions Moxché rooms

Another view of the room

 

Bathroom at Impressions Moxché

Our stunning bathroom

 

Balcony Impressions Moxché

Our balcony at Impression Moxché….unreal!

Butler Service

As I mentioned earlier, when you stay at Impression Moxché you get access to a butler. Our butler was so friendly and whenever he saw us out by the pool he would check in and see if we needed anything. Every morning we would wake up with a text from him (through Whatsapp) with a daily schedule that included the restaurants open that day as well as the entertainment for the night. He also helped to schedule a visit to the spa for us and made up a bubble bath on our balcony. We didn’t take him up on other services but he said he could shine our shoes and also pack for us! He was super cute!

 

Dining Options at Impression & Secrets Moxché

As a reminder, all food and drinks (including alcohol) are included in your stay. When staying at Impression Moxché you have access to all the Secrets Moxché restaurants plus some restaurants solely for Impression or Preferred guests.

Secrets Moxché Dining Options

  • Allora- Italian cuisine
  • Bamboo-Southwest Asian cuisine
  • Barefoot Grill- Light lunch
  • Bisou- French cuisine
  • Coco Café- 24-hour coffee + snack bar
  • Dos Almas- Mexican cuisine
  • Ember- Fire grill steak house
  • Market Café- International buffet
  • Seasoul- Fresh seafood
  • Suki- Pan-Asian cuisine
  • + multiple bars

Of these restaurants, we tried Allora, Coco Café, Dos Almas, and the Market Café.

I really enjoyed my meal at Allora. While waiting for our food we were given bread with oil and balsamic vinegar (which I loved). I ordered the Caprese salad and the lasagna. Jess ordered the eggplant parmesan and thought it was fine.

Jess was a fan of Coco Café and loved being able to get her latte fix. They also had baked goods, gelato, and sandwiches. Jess had the banana split gelato and enjoyed it.

Dos Almas we both really liked. She had the chicken mole and I had the enchiladas but our favorite was the tortilla soup. We liked it so much that we went another night just to have it as an appetizer.

Dos Almas Secrets Moxche

Dos Almas

Market Café

We went to the Market Café one morning for breakfast. They had just about everything you could imagine. From made-to-order smoothies, crepes, pancakes, made-to-order omelets, a quesadilla station, and SO much more! Our favorites were the quesadillas with fresh guac and the fresh fruit. I even made Jess go back with me 5 minutes before our shuttle was set to arrive and drive us back to the airport so I could get another quesadilla, fruit, and some desserts!

 

Food Carts

They also have food carts available in the evening time should you need a little snack. There is a taco cart and a marquesita cart (think crepe but a little more crispy). We loved them both!

Marquesita stand secrets moxche

Jess enjoying a Nutella, strawberry, and banana marquesita

Impression Moxché and Preferred Guest Dining Options

As an Impression guest or a Preferred guest (those who book a preferred room at Secrets Moxché or have Hyatt Globalist status and are staying at Secrets Moxché), you get access to the Observatory. This is a rooftop restaurant above the main hotel arrival lobby. The Observatory is open for breakfast and lunch. In addition to food, they also have a rooftop infinity pool located here. The views from here are incredible!

The Observatory Preferred Rooftop

The Observatory Preferred Rooftop

We ate here both mornings and we both had the avocado toast but substituted the cottage cheese for two poached eggs. Both of us also got fresh fruit with yogurt or sorbet. The fresh-squeezed orange juice was also so good! The quality of food here was great and if we had more time I would have loved to try more items from the menu.

Observatory Preferred Rooftop

Breakfast at the Observatory Preferred Rooftop

 

Impression Moxché Dining Options

As guests staying in the Impression building, you get exclusive access to the following restaurants:

  • Teodoro- 7-course dining experience. Not included in all-inclusive stay unless you’re staying 5+ nights.
  • Cielo- Californian cuisine
  • Seaside Beach Club- Beachside restaurant with indoor and outdoor seating

Cielo is a lunchtime restaurant and bar located on the 9th-floor rooftop of the Impression building. This is also where an exclusive Impression guest pool is located. We ordered lunch poolside from Cielo one afternoon. The food here not only had a beautiful presentation but also tasted amazing! Jess went with the grilled shrimp and I went with the vegan tacos (I would have gotten meat but they didn’t have that option), we also shared the hummus. For dessert we went with the frozen lemon pie, it had a graham cracker crust and was so good!

Poolside lunch at Cielo Impressions Moxché

Poolside lunch at Cielo

There are also various themed nights–one of those being Asado on Friday nights. This beachside setup included various cuts of beef, octopus, salmon, shrimp, and more. And you get ALL of that! Plus there are various sides and desserts as well. You will not leave hungry!

Overall we were both very impressed with the food during our stay. Typically we have low expectations for food at all-inclusive resorts as it’s usually food for the masses. That wasn’t the case here. In particular, the food at the Impression restaurants (including Observatory) was of great quality.

 

Impression Moxché and Secrets Moxché Pools

There is no shortage of pools available at Secrets Moxché, plus there are an additional three pools available exclusively for Impression guests and one for both Impression and Preferred guests.

Lagoon Pool

The lagoon pool is closest to the lobby and is beautiful! If I was staying at Secrets Moxché this is where I would spend my time. There always seemed to be plenty of seating and it was much quieter and calmer than the main pool located closer to the beach. In the evening they played live music and Jess and I enjoyed relaxing on the pool chairs listening to the music while enjoying our tacos and marquesitas.

Secrets Moxche lagoon pool

View of some of the pools from our room

 

View from room at Impressions Moxché

More of the pools available

Main Pool

The main pool (the one closest to the bottom left in the above image) was where the action was. If you are looking for a lively pool scene this is where you’ll want to be.

There are also a couple of man-made cenotes on the property as well as plenty of seating, including hammocks.

cenotes at secrets moxche

One of the man-made cenotes

 

hammock at secrets moxche

They make for a nice photo op but the hammocks weren’t too comfy

 

beach chair at secrets moxche

one of the pools closer to the beach

Rooftop Pool

At the Observatory Preferred Rooftop, Impression and Preferred guests can enjoy a rooftop pool overlooking the whole resort area. We didn’t spend time at the pools here but the views were amazing.

We spent all of our pool time (aside from getting pictures and videos) at the Impression pools. On our first day, we spent time at the pool on the 9th floor of the Impression building. Here you’ll find a main pool and an infinity pool. Upon arrival one of the attendants, Samuel, made up a day bed for us (there is no additional charge for day beds). Shortly after, a server came by to offer us drinks. While we were here we also had poolside lunch from Cielo. The whole vibe at this pool was luxury, from the day beds with linen side panels to the incredible ocean views, and the top-notch service. We both agreed this was our favorite pool. The main image for this post was taken from the infinity pool on the 9th floor.

Impressions pool 9th floor

The main pool on the 9th floor

We also spent time at the main Impression pool. This pool has less seating than the 9th-floor pool but also has beautiful views and great service. We spent a day here and ordered poolside drinks and lunch.

two girls at impressions main pool

Enjoying the sunset from the Impression main pool

 

impressions moxche main pool

Impression Moxché main pool

Beachside Pool

There is also a pool located right on the beach just for Impression guests. It is a smaller pool and we didn’t spend time here but it looked quiet and relaxing.

 

Spa at Secrets Moxché

When you book your stay and flights on points it makes it a lot easier to treat yourself to spa treatments! Especially when your food is included in that stay. We each enjoyed 80-minute massages. We were able to use the hydrotherapy spa ahead of time which was great! They had pools of varying temperatures (I was too chicken to do the cold plunge but Jess walked right in like it was nothing) and comfortable lounge chairs.

Spa at Secrets Moxché

Hydrotherapy spa at Secrets Moxché

As an Impression guest, you get to enjoy a complimentary 25-minute foot, hand, or scalp massage. We both opted for the foot massage. It was a very relaxing experience and I was very impressed, especially since it was free.

 

Beach at Secrets Moxché

We didn’t spend time at the beach besides walking by to check it out. There wasn’t any seaweed but that varies depending on the time of year. There is plenty of sand and seating in front of the main Secrets Moxché pool with activities like corn hole available. There are people down there who will try to get you to rent jet skis and go parasailing as well as vendors selling souvenirs and such.

Secrets Moxché beach

Secrets Moxché beach

 

Beach at Impressions Moxche

Beach in front of Impression Moxché

The beach right in front of the Impression building is much smaller and quieter.

 

Impression Moxché Activity Options

There are plenty of activities available. If you want to be more active there are tennis courts and sand volleyball courts. You can also find various fitness classes — we tried the water trampoline fitness class.

impressions main pool water trampoline class

Jess working it during the water trampoline fitness class

At the Moxché theater, they have activities like bingo, trivia games, karaoke, and acrobatic shows. There is also Black Jack, foosball tournaments, and a golf simulator at the Dark House. We didn’t try any of these this trip but just know there is no shortage of things to do!

Know Before You Go

Here are a few things to know if you decide to take a trip to either of these resorts:

  • When you check in, someone will give you a paper that includes some special offers — this is a timeshare plug. Unless you want to do a timeshare presentation, toss that paper in the garbage once you get to your room.
  • Download the Hyatt Inclusive Collection app — We used this app to help us know what dining options were open at any given time.
  • Download Whatsapp — this is how we communicated with our butler
  • Water at the resort restaurants is filtered, you can drink that. Do not drink the water in your room.
  • Tipping is not required but is most welcome — you can tip with USD.

 

Bottom Line

Both Jess and I agree that we’ll be back to bring our husbands to Impression Moxché for a luxury stay on points. We will focus on finding off-peak dates — which is when Jess and I went this time. I will warn you though, that staying at Impression Moxché might ruin you for all other all-inclusive resorts!

 

 

 

impressions moxche rooftop pool

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  1. Andrea says:

    We had a trip (on points!) booked for the Zoetry in Cabo for next week. Unfortunately, due to the hurricane we had to pivot. BUT, because of this post we switched over to Playa del Carmen and are now booked at the Secrets. I will report back on all of our experiences too. Thank you so much for the recommendations and the guidance.

  2. Sarah says:

    As a single mom, I took my kids to Dreams Bahia Mita (near Puerto Vallarta) over Labor Day weekend. It’s very similar with the family side being Dreams and the adults only side (and certain restaurants) being a Secrets resort. It was AWESOME! Great food, plenty of lounge chairs, etc. My words of wisdom though – I booked a Club room thinking we would get some additional access. But the areas that are for Club guests were adults-only! It was still a great trip – I just wouldn’t recommend the Club upgrade unless your travel companions are all adults. Since my kids are teens, we could eat at the hibachi restaurant, so we did that TWICE during the 3 night stay! Yummm.

  3. Kristen says:

    I’m super interested in booking this! It looks amazing. When I go to the site I can’t figure out if a room is available to use points though. It says it’s available with cash, does that mean it’s available to use points as well?
    It also says it’s not refundable which makes me nervous! Do you think it would be with points?

    • Pam says:

      If it doesn’t say that it is available with points, it isn’t. Even if some are available with cash, it doesn’t mean they are available with points.

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